Initial Login & Password Change
Access the Login Page
Navigate to the VirtuOwl website.
On the top right corner, click on the "Login" button.
Enter Login Credentials
Enter the username (usually your registered email address) and the temporary password provided to you by the email provided by VirtuOwl Support.
Change Temporary Password
Upon initial login, you will be prompted to change your temporary password.
Input the temporary password in the "Current Password" field.
Create a new password that is at least 8 characters long, includes at least one uppercase letter, one lowercase letter, a number, and a special character.
Confirm the new password.
Click "Change Password".
Logout and Re-login
It’s recommended to logout and re-login using the new password to ensure it has been updated successfully.
View, Add, & Edit Level 2
Accessing Level 2 Management
On the left side of the screen, navigate to and click on "Level 2".
This will bring you to the Level 2 management dashboard.
View Level 2 Admins
Once inside the Level 2 dashboard, you will see a list of all Level 2's your institution has added so far.
This list can be searched for specific entries.
Edit Level 2 Admins
To edit a Level 2 admin's details, find the desired entry from the list and click the "Edit" button/icon next to their name.
Make the necessary changes in the provided fields.
After editing, click the "Save" or "Update" button to finalize changes.
Disable Level 2 Admins
Find the desired Level 2 admin from the list.
Click on the "Disable" button/icon next to their name. This will deactivate the account but not delete it. They can be re-enabled later if needed.
View Level 3 Institutions
Navigating to Level 3
On the left side of your screen, click on "Level 3".
Overview
This section displays all the Level 3 institutions.
Each institution is associated with the Level 2 admin who uploaded it, allowing you to determine which Level 2 admin uploaded which institution.
You can utilize the search function to easily locate specific institutions uploaded by a particular Level 2 admin.
Restrictions for Level 1 Admins
Please note that as a Level 1 admin, you cannot create or add a new Level 3 institution. Your primary role here is to view and oversee.
View Educators & Students
View Educators
Access Educators List
On the left side of your screen, select "Educators".
Manage Educators.
View Educator's by selecting the Level 2 Institution and Level 3 Institution that uploaded them.
As a Level 1 Administrator you have the capability to "Disable" an Educator by sliding the button underneath "Status."
Although you can view detailed profiles of each educator, as a Level 1 admin, you cannot upload new educators to the system.
View Students
Access Students List
On the left side of your screen, select "Students".
Manage Students
View Student's by selecting the Level 2 Institution and Level 3 Institution that uploaded them.
As a Level 1 Administrator you have the capability to "Disable" a Student by sliding the button underneath "Status."
As a Level 1 admin, you cannot upload new students to the system.