Educator Support

Initial Login & Dashboard

• Navigate to the VirtuOwl website.

  • Credentials: Enter the username (typically your registered email address) and the temporary password provided in the welcome email.

  • Change Password: After initial login, you'll be prompted to change the temporary password. Follow the on-screen instructions to set your new password.

• Dashboard

  • My Schedule

    • This shows you your schedule for that specific day.

  • Ongoing Appointments

    • This tells you what sessions that are live at the moment.

    • This is also the area that will display an On Demand appointment if a Student schedules you for one.

  • Upcoming Sessions

    • This gives you a snapshot of what's next on your schedule.

  • Recent Sessions: Allows you to view your:

    • Completed: Sessions that have successfully concluded.

    • Missed: Sessions that were missed or not attended.

    • Note Pending: Sessions where the post-session note or summary hasn't been uploaded or submitted yet.

Manage your Schedule

• Begin by navigating to your main dashboard after login.

• Manage Schedule

  • Locate: Find the "Manage Schedule" option either on your dashboard or on the left of your screen for an overview and adjustment capabilities.

• Edit Existing Schedule

  • Click the Edit icon on the right side of the screen.

  • Make the desired changes and click "Modify" to save it.

• Add Schedule

  • Click "Add Schedule" on the top right of the screen, enter the new schedule, and click "Save."

• On-Demand vs. Not On-Demand:

  • On-Demand

    • These are sessions that can be requested immediately by students. If you include a Schedule that has On Demand availability, you must be available during that time.

    • You will be prompted on your Dashboard to join the session and receive an email notification when a Student schedules an On Demand appointment with you.

    • If you wish to NOT be available for On Demand sessions, but can be available for Appointment sessions, please make sure the box next to "Available for On-Demand" is UNchecked.

  • Not On-Demand

    • These are Appointment Sessions that are scheduled in advance or at specific timings.

Create a Session

• Access your main dashboard post-login.

• Create Session

  • Click on "Sessions" on the left side of your screen.

  • Click on "Create Session" on the top right of your screen.

    • One-to-One Session:

      • Follow the on-screen prompts, selecting the desired date, time, subject, and any other relevant information.

    • Classroom Session:

      • Define the session's details like subject, student list, time, and any other relevant pointers.

  • Once the Session is created, all users will be notified via email.

How to Join a Session & Session Experience

How to Join a Session

• Access your main dashboard post-login.

• Sessions

  • Locate & Browse

    • You'll find an overview of all your sessions—both past and upcoming.

  • Session Summary

• Click on a Session

  • This provides a detailed overview, including student information, subject, time, etc.

• Join the Session

  • Click "Join": You'll be redirected to the virtual classroom.

Session Experience

• Chat

  • Communicate with students in real-time.

• Whiteboard

  • Visualize and elaborate on topics.

• Screen Share

  • Share your screen for enhanced clarity.

• Notes

  • Keep track of points discussed or topics covered.

• End the Session

  • Conclude the session once it's completed.

Post Session Experience

• Start at your primary dashboard upon logging in.

• Recent Sessions

  • Completed, missed, note pending

• Note Pending Sessions

  • If a session displays a "Note Pending" status, it indicates that you haven't completed the session notes. Completing session notes promptly is vital for students to review and understand what was covered.

• Procedure to Complete Notes:

  • Find the session with the "Note Pending" status.

  • Click on the session to open its details.

  • Locate and click the "Complete Session Notes" option.

  • Input or upload the necessary notes regarding the session.

  • Once done, click on "Save" or "Submit".

• Visibility

  • After saving, the status will change from "Note Pending" to "Completed," and the session notes will be available for students to view.

• Session Summary: By clicking on a completed session, you can view an overview that includes session notes, chat logs, and other details.